Good care needs smart processes

Good care needs smart processes

"It is not sure, that things will be better when they are different; but if they are supposed to get better, they must become different."

Georg Christoph von Lichtenberg (1742-1799)

Patient-focused processes

Quality in medicine requires time for patients -- time that must not be wasted somewhere else in the process, e.g. with waiting and idle time. Quality in medicine also requires speed; being able to conduct elaborate diagnostics, starting treatments without a delay and avoiding unnecessary waiting times. Without a well planned and implemented organization, medical abilities and nursing attention remains ineffective.

We focus on the reliable design of time-critical processes. Doing so, we consider processes, employee qualification, responsibilities, and leadership. Furthermore, we also consider clear control principles and consistent cooperation models between physicians, surgeons, nursing and administration.

Our focus areas